Home Care Services Kent | Medway Dartford Gravesend Margate

Care You Can Trust for the People You Love.

An award-winning home care provider supporting individuals across Kent with dignity, respect and expertise.

At Austen Allen Homecare, we understand that there is no place like home.

That’s why we provide high-quality, compassionate care designed to support individuals in the place they feel safest and most comfortable. Whether it’s help with everyday tasks, specialist dementia care, or support during life’s most sensitive moments, our team is here to provide reassurance, dignity and peace of mind.

With over 16 years of experience and a reputation for excellence across Kent, we are proud to be a trusted choice for families, healthcare professionals and local authorities.

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Supporting You Across Kent

We deliver care across a wide area, with dedicated teams based in:

Dartford (Head Office)
Gravesend
Medway
Margate & East Kent

Including surrounding areas such as Broadstairs, Ramsgate and Westgate-on-Sea.

Our local presence allows us to provide responsive, consistent care tailored to each community we serve.

Both my mother and father are being cared for by Austen Allen. Cannot fault the service care plans followed without any deviation. Always available for any problems that may arise. Find that staff are very helpful and informative and go that extra mile for their patients within their care.

Aizic Mitchell

Couldn’t fault the service, lovely staff who are compassionate, warm and very professional. I wouldn’t hesitate to recommend such a great company whose communication was excellent throughout the whole time I used their services.

Natalie Lakin

I could not have asked for a better company to care for my uncle. They were professional, friendly & caring. Nothing was too much trouble, even the out-of-hours service was really helpful. The carers were amazing with him; they put him at ease and made him feel really comfortable at a really difficult time. I would highly recommend.

Nicola Hough

The team at Austen Allen Homecare went above and beyond to ensure my uncle’s comfort and well-being. They were attentive to his needs, providing round-the-clock care and adapting their approach as his condition evolved. Their commitment to maintaining his dignity and quality of life was truly heartwarming.

Kelz

A wonderful team who took the most amazing care of my Nan at home. Punctual, attentive, kind and caring-my Nan felt very cared for. Thank you, Austen Allen, highly recommended.

Victoria Williams

Austen Allen Homecare are an award-winning company.

Our Approach to Care

We believe great care is not just about meeting needs — it’s about building trust, understanding people, and supporting independence. Every individual we support receives a personalised care plan designed around their routines, preferences and goals.

Our approach is built on three key principles:

Communication

We keep families, clients and professionals informed and involved at every stage.

Reliability

You can depend on us to deliver care when it’s needed, with professionalism and consistency.

Continuity

We prioritise familiar carers wherever possible, helping to build strong, trusting relationships.

Home Care Services Dartford Gravesend Medway Margate Kent

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Regulated & Trusted

We are fully regulated by the Care Quality Commission (CQC) and committed to maintaining the highest standards of safety and quality. Our team also works closely with NHS services, local authorities and community organisations to ensure truly joined-up care.